• Purchase on account

    The purchase is processed via Klarna.

    The principle is simple: you normally have 30 days after the invoice date to pay your invoice. You only pay once you have received the goods. You can shop at your leisure, complete your order and check the products at home.

    The invoice is sent together with the goods. However, you can view all your invoices in the Klarna app at any time.

  • 0% financing*

    The purchase is handled by FINANCE A BIKE.

    Here is the reworded version:

    The purchase is processed via FINANCE A BIKE. The principle is simple: We start the request and you receive the link to the credit application via SMS on your smartphone. After your credit rating has been checked, you will receive the collection code by SMS. You should send us the collection code before the bike is dispatched.

    With FINANCE A BIKE, the first 30 days are free for you. Only after that do you pay interest. Depending on the value of your purchase and the term you choose, you will pay more or less interest on your bike financing.

    more info here

  • Credit cards

    This payment method is also possible. Please make your payment with VISA or Master Card during the order process.

  • Leasing

    Your employer leases a bike for you through one of our leasing providers. The monthly installment is deducted directly from your gross salary. Compared to direct purchase, company bike leasing offers savings of up to 40% thanks to tax benefits. You can find more information on company bike leasing and the benefits calculator on this website.

    You can find more information on company bike leasing here

  • Prepayment

    If you decide to pay by bank transfer, you will be automatically redirected to the order confirmation page after completing your order. You will find our bank details on the confirmation page of your order.

    More info here

  • Other

    What should I do if I receive a payment reminder?
    First check whether we have not yet received the payment and transfer the outstanding amount in accordance with the details on the reminder. The process will be completed as soon as we have received the payment. If you have already paid, please send us proof of payment by email so that we can complete the process.

    How do I get a copy of my invoice?

    Simply contact us by phone or email and we will send you a copy of your requested invoice.

    Intra-Community supply

    As we generally only supply private customers and end customers, we calculate the respective country's VAT in accordance with the requirements and report this via the OSS system. Deliveries to foreign entrepreneurs with a VAT identification number are not provided for and are regularly rejected by us in advance, as this is technically too complex and requires a high administrative effort. Unfortunately, we are therefore unable to process tax-free intra-Community deliveries.

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    Service leasing

  • It is possible that we will make the delivery using a different payment method than you have requested. If this is the case, we will inform you in advance.